---
title: "Uptime"
space: "Cloud"
url: "https://docs.frappe.io/cloud/getting-started/uptime"
updated: "2026-05-30"
---

We provide hosting via multiple cloud providers with the following uptime guarantees:


| Provider      | Uptime Guarantee                                                                                                                                                                                                           |
| ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| AWS           | [99.0 - 99.5%](https://aws.amazon.com/compute/sla/?did=sla_card&trk=sla_card)                                                                                                                                              |
| Digital Ocean | [99.99%](https://www.digitalocean.com/sla/cpu-droplets)                                                                                                                                                                    |
| OCI           | [99.9%](https://www.oracle.com/content/published/api/v1.1/assets/CONT95B931480DF242229DF530A64F0D0245/native/Oracle+PaaS+and+IaaS+Public+Cloud+Services+Pillar+Document.pdf?channelToken=117bec9b3b4e4e90a1c4c9069d210baf) |


We monitor uptime of each server and notify users via email if their server is consistently down. Engineers are notified via call for extended downtime.