---
title: "Comment"
space: "CRM"
url: "https://docs.frappe.io/crm/comment"
updated: "2026-02-05"
---

The comment feature allows internal communication and information sharing related to leads and deals. It facilitates collaboration among agents by providing a dedicated space to discuss, track progress, and share details.

![](/files/e3s52jJ.png)  


### **Key Features**

* **Internal Communication:** Engage in discussions with other agents regarding leads and deals.
* **Mentions:** Use the "@" symbol followed by a username to notify specific agents about important updates or require their input within a comment.
* **Information Storage:** Store relevant details about the lead or deal within the comments section for easy reference. This can include notes from conversations, action items, or crucial milestones.

### **Add a Comment**

1. Locate the "Comment" button at the bottom on the Lead or Deal page.
2. Enter your comment in the designated text box.
3. To mention a user, type "@" followed by their username. A dropdown menu will appear with matching usernames for ease of selection.
4. Once you've crafted your comment and included any necessary mentions, click "Submit".