---
title: "Reviews and Ratings"
space: "ERPNext"
url: "https://docs.frappe.io/erpnext/reviews_and_rating"
updated: "2026-03-02"
---

Feedback is important to gauge the public sentiment of a product being sold. You can measure your product's performance by adding **Reviews and Ratings** to the Website Item's page. To enable this go to:

> E Commerce Settings > Add-ons > Enable Reviews and Ratings

Once this is done, there will be a provision in every Website Item's page to leave a review on the product.

#### Who can leave reviews?
Users that are also **Customers** in the system will be able to see the **Write a Review** button. These users must also have the **Customer Role** to be permitted to add reviews.

The average reviews are automatically calculated and a summary is displayed.

![Item Reviews](/files/item-reviews.png)