---
title: "Notification"
space: "Helpdesk"
url: "https://docs.frappe.io/helpdesk/notification"
updated: "2026-05-28"
---

Stay informed about important activities within your Helpdesk system using the Notifications feature. This page serves as a central hub for all your Helpdesk-related alerts and updates.

![Screenshot 2024-07-15 at 12.55.29 PM](/files/Screenshot 2024-07-15 at 12.55.29 PM.png)  


**Accessing Notifications**
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1. Locate the **Notifications** option in the sidebar.
2. Click to open the **Notifications Panel**.

**Understanding Notifications**
-------------------------------

The Notifications Panel displays a list of alerts related to your Helpdesk activities. These alerts can currently include mentions in comments, Ticket Assignment, and Ticket re-open.

**Managing Notifications**
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Within the Notifications Panel, you can perform the following actions:

* **Open a Notification:** Click on an individual notification to view the specific comment or activity it refers to. This action will also mark the notification as read.
* **Mark All as Read:** Click the dedicated button at the top of the panel to mark all your current notifications as read.


> **Please Note: Future updates will introduce notifications for a wider range of activities.**
> 
>