---
title: "Working hours"
space: "Raven"
url: "https://docs.frappe.io/raven/administration/working-hours"
updated: "2026-10-19"
---

Working hours are the hours your organization works. Outside them, Raven reminds people that they can send messages without notifying anyone. An admin sets the hours once for the whole site.

:::note
Only Raven admins and System Managers can set working hours.
:::

## Set working hours

1. Open **Settings > Preferences**.
2. Under **Quiet hours**, find **Working hours**. Click the button next to it. It reads **Configure** until working hours are set.
3. Turn on **Enable quiet hours**.
4. Set **Working hours start** and **Working hours end**.
5. Click **Save**.

<picture>
  <source srcset="/files/raven-dark-admin-preferences.webp" media="(prefers-color-scheme: dark)">
  <img src="/files/raven-light-admin-preferences.webp" alt="The admin rows at the end of Preferences" width="704">
</picture>

<picture>
  <source srcset="/files/raven-dark-admin-working-hours.webp" media="(prefers-color-scheme: dark)">
  <img src="/files/raven-light-admin-working-hours.webp" alt="The Quiet hours dialog" width="560">
</picture>

- Times are in the site timezone, shown under the times. Everyone gets the same hours, wherever they are.
- Times are rounded to the nearest half hour.
- The start and end can't be the same.
- An end before the start is an overnight shift. For example, 10:00 PM to 6:00 AM.
- The hours are the same for every day of the week.

Other people get the new hours the next time they open or reload Raven.

To turn it off, open the dialog again, turn off **Enable quiet hours** and click **Save**.

## What changes for people

Outside working hours, a note shows above the message box: "It's outside working hours". Each person chooses what Raven does in **Settings > Preferences > Messaging after hours**:

| Option | What it does |
| :--- | :--- |
| Suggest sending silently | Shows the note, with the shortcut to send without notification. This is the default. |
| Always send silently | Sends every message without notification. |
| Do nothing | Hides the note. Messages send as normal. |

People can also change this from **⋮** on the note. Admins see **Change organization's working hours** in that menu too.

For more, see [Quiet hours](wiki:7ba42e351f1f).