--- title: "Direct messages" space: "Raven" url: "https://docs.frappe.io/raven/direct-messages-and-threads/send-direct-messages" updated: "2026-11-07" --- A direct message is a private conversation between you and one other person. Direct messages are not part of a workspace, so you see them from every workspace.

## Your conversations **Direct Messages** in the left rail lists your conversations. **Alt + Down arrow** and **Alt + Up arrow**, or **Option + Down arrow** and **Option + Up arrow** on a Mac, move between them. Add **Shift** to jump to the next one with unread messages. ## Start a direct message - **From a message:** point to a person's name or photo, or to a mention of them, then click **Message** on their profile card. - **From the command palette:** press **Ctrl + K**, or **⌘ + K** on a Mac, type the person's name, then pick them. - **From a channel's members:** click the channel name, then **Members**, then **⋯** on the person's row, then **Message**. - **From the Direct Messages list:** while you have fewer than five conversations, people you haven't messaged yet are listed below them. If you already have a conversation with the person, it opens.

## Conversation details Click the person's name at the top of the conversation.

- **View profile** shows the person's email address and phone number. Click one to copy it. - **Files**, **Links** and **Threads** open the [details panel](wiki:bacaf7b1fa8e) for the conversation. Pinned messages are on its **Pins** tab, and under the pin next to the name. If the other person's account is deactivated, you can still read the conversation but can't send new messages. ## On the mobile app Tap **DMs** at the bottom of the screen. To start a conversation, tap a person's name or photo on a message, then **Message**.