---
title: "Send messages"
space: "Raven"
url: "https://docs.frappe.io/raven/messages/send-messages"
updated: "2026-10-19"
---

Write in the message box at the bottom of a channel, thread or direct message. Everyone in the conversation sees your message as soon as you send it.

## Write and send

1. Click the message box.
2. Type your message.
3. Press **Enter** to send, or click **Send**.

<picture>
  <source srcset="/files/raven-dark-messages-write.webp" media="(prefers-color-scheme: dark)">
  <img src="/files/raven-light-messages-write.webp" alt="A message typed in the message box">
</picture>

Press **Shift + Enter** to start a new line. Inside a list or a code block, **Enter** adds a new line or list item. Press **Ctrl + Enter** to send from there, or **⌘ + Enter** on a Mac.

### Make Enter start a new line

1. Open **Settings > Preferences**.
2. Change **Enter key behaviour** to **Start a new line**.

Now **Enter** starts a new line. Press **Ctrl + Enter** to send, or **⌘ + Enter** on a Mac.

## The buttons in the message box

| Button | What it does |
| :--- | :--- |
| **Attach file** (paperclip) | Adds files to your message. See [Files and links](wiki:826558742f8b). |
| **Formatting** (T) | Shows the formatting bar. See [Format messages](wiki:4fd859f52dc0). |
| **Mention** (@) | Starts a mention. See [Mention people and channels](wiki:d9820a4dfed8). |
| **Emoji** | Opens the emoji picker. See [Emoji and reactions](wiki:ea5fa90f4f49). |
| **Create a poll** (chart) | Opens the poll form. See [Polls](wiki:c2e760355686). |
| **Attach document from other apps** | Adds a document from any Frappe app on your site. See [Share documents in a message](wiki:393f10e81cdf). |
| **Send** | Sends the message. |
| Arrow next to **Send** | Sends without a notification, or schedules the message. See [Schedule messages and send silently](wiki:c16ba27fe441). |

## Drafts

If you leave a conversation before you send, the text stays in the message box as a draft. A pencil shows next to the channel in the sidebar while it has a draft. Drafts are kept on the device and browser you wrote them on.

## If a message does not send

A message that could not be sent shows **Failed to send** under it. Click **Retry** to send it again, or **Discard** to remove it.

If you send while files are still uploading, the button shows **Sending...**. The message goes out when the uploads finish.

:::note
When your site is being updated, the message box is replaced by a note that the site is in read-only mode. You can send again when the update is done.
:::

## On the mobile app

Tap the message box to type, then tap the send button. On the mobile app, **Enter** always starts a new line. Tap **+** to add a photo from the camera or your library, a file, a poll or a document.

<picture>
  <source srcset="/files/raven-dark-ios-composer-actions.webp" media="(prefers-color-scheme: dark)">
  <img src="/files/raven-light-ios-composer-actions.webp" alt="The + menu on the mobile app" width="300">
</picture>