Troubleshooting

Users can't see any data

Check:

1. Is permissions enabled? (Settings → Permissions)
2. Is user in a team?
3. Does team have access to the data source/table?
4. Are table restrictions too restrictive?
5. Test with admin account first

Users see wrong data

Check:

1. Review table restriction expressions
2. Verify column names match database schema exactly
3. Check for typos in filter expressions
4. Test with SQL query directly

Security Considerations

What Permissions DON'T Protect

• Direct database access: Permissions only apply within Insights
• API access: If users can access backend APIs directly
• Exported data: Once data is exported (CSV, Excel), filters don't apply
• Shared workbooks: Sharing bypasses team permissions

What Permissions DO Protect

• All queries created within Insights
• Dashboard and chart views
• Data exploration and query builder
• API calls through Insights frontend