Troubleshooting
Users can't see any data
Check:
- Is permissions enabled? (Settings → Permissions)
- Is user in a team?
- Does team have access to the data source/table?
- Are table restrictions too restrictive?
- Test with admin account first
Users see wrong data
Check:
- Review table restriction expressions
- Verify column names match database schema exactly
- Check for typos in filter expressions
- Test with SQL query directly
Security Considerations
What Permissions DON'T Protect
- Direct database access: Permissions only apply within Insights
- API access: If users can access backend APIs directly
- Exported data: Once data is exported (CSV, Excel), filters don't apply
- Shared workbooks: Sharing bypasses team permissions
What Permissions DO Protect
- All queries created within Insights
- Dashboard and chart views
- Data exploration and query builder
- API calls through Insights frontend