Partner Guide

Partner Guide

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Reaching Beginner level

Guide for Beginners

New participants start as Beginners while building their Frappe business and working towards Bronze eligibility. Entry and Emerging are no longer available to new partners.

Eligibility

  • Monthly recurring revenue of $100 / INR 10,000 or above on Frappe Cloud.
  • At least least two full-time team members who are certified in ERPNext or the Frappe Framework via Frappe School

Beginner status and recognition

  • Beginner tag: You can identify your status using the Beginner tag.
  • No public listing: Beginners are not listed on the official Frappe Partner page or a separate Beginner listing.
  • Branding: Beginners cannot use the Frappe logo or the authorised Frappe Partner symbol, or represent themselves as authorised Frappe Partners.
  • Progression: Official partner listing starts at Bronze after all applicable requirements, including the MRR threshold and PMM audit, have been met. See Reaching Bronze Tier.

Resources and benefits

  • Access to Frappe partner portal: Get access to a dedicated portal to track your progress and collaborate with the Frappe team. Beginner status does not include leads from a public partner listing.
  • Access to partners.frappe.io: A discussion forum open to all partners and Frappe team members.
  • Access to Frappe Telegram and WhatsApp groups: Stay connected with the Frappe community and team through real-time discussions, updates, and support channels.
  • Access to Marketing Resources: Leverage ready-to-use marketing materials to effectively position and promote Frappe products to your prospects.
  • Access to Partner events (webinars and trainings): Participate in exclusive webinars and training sessions to continuously build your product knowledge and expertise.
  • 10% Discounts: You get an instant discount on your Frappe Cloud Invoice.

Update on old Entry and Emerging partner tier.

The older tiers for Entry and Emerging partners have been removed. Existing Entry and Emerging status partners will be honoured until 31 March 2027.

Why this changed: Customers may interpret a public partner listing or partner branding as Frappe's endorsement of implementation quality. Separating Beginners from authorised partners protects that trust while allowing new companies to build experience and work towards Bronze. The change was confirmed as approved on 24 September 2026, and communication to existing partners with the final transition deadline was confirmed on 1 October 2026.

Common issues faced by beginners and getting help

Product Knowledge

As a Beginner, you are still building familiarity with the product and may encounter edge cases where you're unsure whether a feature is supported or how to implement it. Certification is a good starting point. But certifications are like getting a driving license, but far from real expertise.

While we provide limited hands-on support for implementations, you can refer to the following resources to help yourself:

  • Frappe Support Portal (support.frappe.io): Raise support tickets for product-related queries.
  • Community Forum (discuss.frappe.io): Learn from existing discussions and seek help from the global community.
  • Partner WhatsApp / Telegram Groups: Ask questions and get quick inputs from fellow partners and the Frappe team.
  • Co-deliver projects with an existing partner (frappe.io/partners/list): Collaborate with experienced partners to learn on real projects.
  • Documentation (docs.frappe.io): Refer official product documentation.
  • Community developers: For advanced technical requirements on Frappe Framework, reach out to experienced community developers such as Resilient Tech (info@resilient.tech) and Aerele Technologies (vignesh@aerele.in).
  • Reach out to Frappe: When needed, connect with someone from the Frappe team for guidance.

Hiring and Training

Hiring is a hard problem and there is no magic spell to get it right. Getting your first hire right is one of the most consequential events to kick start your Frappe business. Here are some resources that can help in hiring:

  • You can view a list of Frappe School Certified Participants here.
  • You can post job openings here.

Initial Lead Generation

As a Beginner, focus on building experience and reaching prospects through your own work and the Frappe community. Beginner status does not include a public partner listing. Here are some ways to generate leads without presenting yourself as an authorised Frappe Partner:

  • Describe your ERPNext or Frappe implementation experience accurately on LinkedIn
  • Use the Beginner tag to describe your status; do not use the Frappe logo or authorised Frappe Partner symbol
  • Describe the services you provide in your region (e.g., ERPNext implementation services in Kenya)
  • Add product demos on YouTube: They are a good way to get leads over the long term
  • Add success stories on your website and LinkedIn
  • Answer queries on discuss.frappe.io, which helps connect directly with prospects
  • Make a profile on Upwork or equivalent hiring websites in your region
  • Implement a contact form and CRM to manage your leads

These efforts ensure that the right prospects can find you easily.

How to Pitch and Convert

A 5-hour recorded Sales Training for ERPNext is the best resource to learn how to pitch and convert ERPNext customers. It is highly recommended that your sales team watch this course.

Remember, the first few conversions are a cost of learning and it is absolutely ok if you don’t make a very high profit on them. Your aim should be to break even and gain experience.

Staying Updated

Subscribe to the following channels to stay updated about Frappe updates, events and more.

Last updated 6 days ago
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