Guide for New Partners
Entry Level tier is where you start your partnership.
Remember, your benefits get better as you grow into the partnership. Yet Entry Partnership offers a wide range of benefits from the get-go.
Benefits for entry level partners
- Limited recognition: Get officially recognised as a Frappe Partner and build trust with prospects by showcasing your company on the Partner page.
- Access to Frappe partner portal: Get access to a dedicated portal to manage leads, track opportunities, and collaborate seamlessly with the Frappe team.
- Access to partners.frappe.io: A discussion forum open to all partners and Frappe team members.
- Access to Frappe Telegram and WhatsApp groups: Stay connected with the Frappe community and team through real-time discussions, updates, and support channels.
- Access to Marketing Resources: Leverage ready-to-use marketing materials to effectively position and promote Frappe products to your prospects.
- Access to Partner events (webinars and trainings): Participate in exclusive webinars and training sessions to continuously build your product knowledge and expertise.
- 10% Discounts: You get an instant discount on your Frappe Cloud Invoice.
Common issues and getting help
Product Knowledge
As an Entry Partner, you are still building familiarity with the product and may encounter edge cases where you're unsure whether a feature is supported or how to implement it. Certification is a good starting point. But certifications are like getting a driving license, but far from real expertise.
While we provide limited hands-on support for implementations, you can refer to the following resources to help yourself:
- Frappe Support Portal (support.frappe.io): Raise support tickets for product-related queries.
- Community Forum (discuss.frappe.io): Learn from existing discussions and seek help from the global community.
- Partner WhatsApp / Telegram Groups: Ask questions and get quick inputs from fellow partners and the Frappe team.
- Co-deliver projects with an existing partner (frappe.io/partners/list): Collaborate with experienced partners to learn on real projects.
- Documentation (docs.frappe.io): Refer official product documentation.
- Community developers: For advanced technical requirements on Frappe Framework, reach out to experienced community developers such as Resilient Tech (info@resilient.tech) and Aerele Technologies (vignesh@aerele.in).
- Reach out to Frappe: When needed, connect with someone from the Frappe team for guidance.
Hiring and Training
Hiring is a hard problem and there is no magic spell to get it right. Getting your first hire right is one of the most consequential events to kick start your Frappe business. Here are some resources that can help in hiring:
Initial Lead Generation
As a new partner, your primary focus should be to reach the existing Frappe community and prospects. You won’t receive leads immediately due to limited visibility. Here are some tips to generate leads:
- Introduce yourself as a Frappe partner on LinkedIn
- Add a Frappe logo on your website
- Add SEO keywords for your region (e.g., ERPNext partners in Kenya)
- Add product demos on YouTube: They are a good way to get leads over the long term
- Add success stories on your website and LinkedIn
- Answer queries on discuss.frappe.io, which helps connect directly with prospects
- Make a profile on Upwork or equivalent hiring websites in your region
- Implement a contact form and CRM to manage your leads
These efforts ensure that the right prospects can find you easily.
How to Pitch and Convert
A 5-hour recorded Sales Training for ERPNext is the best resource to learn how to pitch and convert ERPNext customers. It is highly recommended that your sales team watch this course.
Remember, the first few conversions are a cost of learning and it is absolutely ok if you don’t make a very high profit on them. Your aim should be to break even and gain experience.
Staying Updated
Subscribe to the following channels to stay updated about Frappe updates, events and more.
- Frappe Youtube
- Frappe Newsletter
- Frappe School
- Partner Meet-ups (will be emailed to you when they happen)