Write in the message box at the bottom of a channel, thread or direct message. Everyone in the conversation sees your message as soon as you send it.
Write and send
- Click the message box.
- Type your message.
- Press Enter to send, or click Send.
Press Shift + Enter to start a new line. Inside a list or a code block, Enter adds a new line or list item. Press Ctrl + Enter to send from there, or ⌘ + Enter on a Mac.
Make Enter start a new line
- Open Settings > Preferences.
- Change Enter key behaviour to Start a new line.
Now Enter starts a new line. Press Ctrl + Enter to send, or ⌘ + Enter on a Mac.
The buttons in the message box
| Button | What it does |
|---|---|
| Attach file (paperclip) | Adds files to your message. See Files and links. |
| Formatting (T) | Shows the formatting bar. See Format messages. |
| Mention (@) | Starts a mention. See Mention people and channels. |
| Emoji | Opens the emoji picker. See Emoji and reactions. |
| Create a poll (chart) | Opens the poll form. See Polls. |
| Attach document from other apps | Adds a document from any Frappe app on your site. See Share documents in a message. |
| Send | Sends the message. |
| Arrow next to Send | Sends without a notification, or schedules the message. See Schedule messages and send silently. |
Drafts
If you leave a conversation before you send, the text stays in the message box as a draft. A pencil shows next to the channel in the sidebar while it has a draft. Drafts are kept on the device and browser you wrote them on.
If a message does not send
A message that could not be sent shows Failed to send under it. Click Retry to send it again, or Discard to remove it.
If you send while files are still uploading, the button shows Sending.... The message goes out when the uploads finish.
On the mobile app
Tap the message box to type, then tap the send button. On the mobile app, Enter always starts a new line. Tap + to add a photo from the camera or your library, a file, a poll or a document.
