Server Snapshot
A Server Snapshot is a time-based copy of server's disks. It can be used to create a new server or recover your data in the future.
Snapshots are useful for disaster recovery and can be kept for as long as you want, even after the server is archived.
Charges
Snapshots are charged at 6.5 INR / GB / Month or 0.08 USD / GB / Month.
FC Server Snapshot Policy
Frappe Cloud automatically takes snapshots of all servers every 24 hours and 48 hours. These automated snapshots are free of cost and are automatically deleted after 48 hours.
View Snapshots
You can go to the Server Overview page and open the Snapshots tab. Here you can view all your snapshots along with their details (for AWS servers).
Create Snapshot
You can create a snapshot with just one click. There are two types of snapshots
- Consistent Snapshot: In this mode, Docker and MariaDB on the server are stopped, and the disk is flushed before taking the snapshot. This ensures reliable data recovery but causes 2–5 minutes of downtime for your deployed sites.
- Inconsistent Snapshot: In this mode, the snapshot is taken without stopping services. This avoids downtime, but in rare cases, recovery may be more complex and require manual help.
To create a snapshot, click on the New Snapshot icon, choose the snapshot type, and submit.
View Snapshot Details
Each snapshot shows important information such as the size, exact timestamp, status, and the list of sites that can be recovered from it.
Recover Sites
You can recover sites by clicking on the Recover Sites button and selecting the sites you want. This process does not directly restore data to your deployed site. Instead, you will receive database and file backups.
Once the recovery is completed, you will get an email notification, and the backups will be available to download for 24 hours.
You can visit the snapshot list and open the Recover Sites tab. You will be able to view the status and options to download the backups and view the encryption keys (in case that's available).
Lock / Unlock Snapshot
To avoid accidental deletion, you can lock snapshots. Once locked, they cannot be deleted unless unlocked first.
However, only snapshots created manually by you can be locked. Automated 24h/48h snapshots from Frappe Cloud cannot be locked.
Steps For Locking Snapshot
Steps For Unlocking Snapshot
Delete Snapshot
If you no longer need a snapshot, you can delete it. Any charges linked to the snapshot will stop once it is deleted.
Accessing Snapshots of Archived Servers
Even if a server is archived, you can still access its snapshots from the sidebar, where all server snapshots are listed, including those from archived servers.
Supported Cloud Providers
Currently, Frappe Cloud supports snapshots on AWS and OCI, but this feature is available only for AWS-hosted servers.
For OCI-hosted servers, disk snapshots are also created every 24/48 hours, but they are not visible in the dashboard at the moment.
