Quality Procedure

A Quality Procedure is a Standard Operating Procedure (SOP) used as a reference to carry out routine actions.

A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help the employees execute routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.

A Quality Procedure can be of two types:

1. A Procedure consisting of simple steps that you must follow to achieve a Quality Goal
2. A procedure having sub-Procedures which may also have their own steps

To access the Quality Procedure list, go to:

Quality > Setup > Quality Procedure

How to create a Quality Procedure

1. Go to the Quality Procedure list, click on Add Quality Procedure.
2. Enter a name for the Quality Procedure.
3. Select the Process Owner, the User responsible for the procedure.
4. In the Processes table, enter the Process Descriptions, that is the steps to be followed.
5. Parent Procedure: If the Quality Procedure being created is a sub-procedure of another procedure, select that procedure in the Parent Procedure field. On saving, the parent procedure becomes a group ('Is Group' is enabled) and the current procedure is added to the Processes table of the parent procedure as a Sub Procedure.
6. Save.

A Quality Procedure can also be saved without entering the Process descriptions if the title is self explanatory.

The 'Parent Procedure' is linked in the child procedure. For example, 'Issue Classification' needs to be done before a resolution and hence 'Issue Resolution' is the parent here:

The Quality Reviews, Quality Goals, Quality Actions and Non Conformances linked to a procedure can be accessed from the top of the Quality Procedure.

Features

1. Using Quality Procedure in Quality Goal

Once a Quality Procedure is created, it can be used in a Quality Goal by selecting it in the Procedure field:

2. Sub Procedures

A process can either be just an instruction or a different Quality Procedure. A Quality Procedure linked as a sub-procedure is shown in the Sub Procedure column of the Processes table of the parent procedure, as shown in 'Issue Resolution' above.

You can view the hierarchy of procedures and their sub-procedures in the Tree view of the Quality Procedure list: